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Privacy Policy
We collect information about you for 2 reasons: firstly, to process your order and
second, to provide you with the best possible service. This information is used
by Rajasthani Sarees to better serve and protects its valued customers. We are committed
to protecting your privacy. We will only use the information that we collect about
you lawfully. We make every effort to preserve user privacy.
We will give you the chance to refuse any marketing email from us in the future.
We will never collect sensitive information about you without your explicit consent
The type of information we will collect about you includes:
Your Name
Address
Phone Number
Email Address.
The information we hold will be accurate and up to date. You can check the information
that we hold about you by emailing us. If you find any inaccuracies we will delete
or correct it promptly.The personal information which we hold will be held securely
in accordance with our internal security policy and the law.
This web site contains links to other sites. Please be aware that we are not responsible
for the privacy practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy statement applies
solely to information collected by this website.
Disclaimer
By using www.rajasthanisarees.com the user unconditionally accepts the terms and
conditions of use as given here under :
Before jumping to any conclusions or placing an order, the user may carefully read
products information and services displayed in relevant sections and information
in frequently asked questions.
www.rajasthanisarees.com is owned and managed by Rajasthani Sarees, Jaipur. All
the contents of the site are only for general information or use. They do not constitute
advice and should not be relied upon in making any decision.
Certain elements of the site will contain material submitted by users. www.rajasthanisarees.com
accepts no responsibility for the content or accuracy of such material.
www.rajasthanisarees.com is not responsible for the contents of any linked sites.
We do not endorse the companies or products to which it links. Your access to any
of these third party sites is done entirely at your own risk.
The details of the products or product specifications (for instance weight, color,
handwork details, size, etc.) quoted with the product displays are only fairly accurate
values. Since most of the products have intricate handwork, there may be slight
variation in the pictures displayed and the respective actual products.
www.rajasthanisarees.com will not be liable for any loss of data, loss/profits or
any damages under any circumstances what so ever including any circumlocutory, special,
subsidiary, indirect, consequential or other damages that result from the use of
or inability to use the products/services offered at www.rajasthanisarees.com In
no occurrence/event shall www.rajasthanisarees.com be accountable to the user for
any damages, losses, negligence or any actions otherwise, beyond the amount paid
by the user to www.rajasthanisarees.com for any specific product or service.
With a view to provide our users/customers latest information and material, www.rajasthanisarees.com
will make changes in the products or services described on this site from time to
time. The prices displayed on website are for Internet orders. Availability and
prices of items are cause to undergo change without prior notice. Any prices displayed
on www.rajasthanisarees.com may not be indicative of the actual selling prices in
any particular area. We at reserve the right to limit sales, including the right
to prohibit sales to re-sellers. www.rajasthanisarees.com is not responsible for
any typographical or photographic errors/shortcomings.
Apart from any or all of the aforesaid Terms, Conditions & Disclaimers, FAQ
or anywhere else in the site, any refund or payment by www.rajasthanisarees.com
to the user (or anybody acting on his behalf for any reason whatsoever) shall not
become a waiver of any or all of the terms and conditions made and shall not become
a precedent for similar actions/claims in future or confer any rights on the applicant.
All such refunds or payments, if any when made, shall be subjected to a deduction
of $25 on account of Bank charges and other processing overheads.
Limitation of Liability:
Under no circumstances and under no legal or equitable theory, whether in tort,
contract, strict liability or otherwise, shall www.rajasthanisarees.com or any of
its employees, directors, officers, agents, vendors or suppliers be liable to you
or to any other person for any indirect, special, incidental or consequential losses
or damages of any nature arising out of or in connection with the use of or inability
to use the www.rajasthanisarees.com Web site, including, without limitation, damages
for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results,
or computer failure or malfunction, even if an authorized representative of www.rajasthanisarees.com
Has been advised of or should have known of the possibility of such damages. In
no event will www.rajasthanisarees.com Be liable for any damages in excess of the
fees paid by you in connection with your use of the site during the six month period
preceding the date on which the claim arose.
Caution!
In case of any doubts user may seek clarifications from www.rajasthanisarees.com
through Email :info@rajasthanisarees.com and should not use any service/place order
before he gets a written clarification about the same.
Users of www.rajasthanisarees.com are supposed to have thoroughly read and understood
all the terms and conditions mentioned herein. users are considered to have unconditionally
agreed, approved, understood and accepted all the terms, conditions, procedures,
risks and consequences of using the products/services at www.rajasthanisarees.com
And they cannot, at any time, claim ignorance of any or all of them. All relationship
of any user whosesoever situated is governed by and in accordance with the laws
of Jaipur, Rajasthan, India.
Return Policy
We are always looking forward to give you the best of products at the best of prices
and with the best of hopes that we continue our relations till time abides with
your love for things Indian! However if due to some unforeseen situation you require
the return of the product then the following terms apply for a mutually consented
return.
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The return of purchased products is possible subject to the point that
you inform your decision to us over the given phone no. Anchal Gangwal +91-98292
04203
or e-mail us at: info@rajasthanisarees.com within 24 hours of receipt of goods.
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The intimation should also be followed by a return of the purchased goods
within 48 hours from the time of receipt of products.
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You cannot return the goods on the grounds of color choice as or handwork
for any product, as once you order the product on the site you voluntarily confirm
to its color and handwork details.
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If you are getting Blouse stitched to your size and the sarees which
are compulsory of being starched for delivery than return is not possible in any
case.
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You are not entitled to return the products over the issue of price or
shipment cost as you are already confirming to them when finalizing the order.
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An amount of 25 US$ will be deducted from the purchase price in case
of product being accepted to be returned.
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The Cost of returning the products by express mail (3-5 day delivery
mail) has to be borne by you.
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The products have to be returned in original packaging.
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Used products are not eligible for a return
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We firmly believe that all the customers who order online are aware that
colors seen on a monitor will be slightly different as compared to the actual outfits
or accessories ordered , hence return is not possible in such cases.
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Money will be returned back once the products have been received by us
in intact position (without any wear and tear) and passed by our Quality Department.
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Shipping Policy
Where all do we deliver ?
We deliver to all and any postal address around the world. Courier companies
do not deliver to P.O.Box address, so we request you to provide full street address
with pin code / zip code.
Please note that residential shipments to USA & some other countries
will be left at door if someone is not there to receive the package or no one answers
the door bell. Our courier agents Fedex/ BlueDart DHL/ UPS/ TNT will not be able
to provide sign confirmation of delivery made in such cases.
To ensure that no disputes arise due to this, kindly make sure that someone
is there to receive the package when courier delivery is attempted.
Please note that there are no shipments made from the store on Sundays
and public holidays as our logistics partner, does not make any pick-ups on those
days.
Calculating cost
Please also note that the shipping rates are weight based. To match the
policies of the shipping companies we use, all weights will be rounded up to the
next 500 grams.
International shipping and handling rates is based on the size of your
order: the larger you order, the lower the rate.
Free shipping to any address in India
Shipping gifts to India
We take great pride in being able to offer FREE SHIPPING to any address
in India to our customers with family and friends back home. To ensure the quickest
confirmed delivery on all orders to India, please be sure to include the COMPLETE
postal address with the correct PIN CODE. We cannot be responsible for postal delays
resulting from incomplete address listings.
Also be aware that all shipments to any Girls College/School/Hostel are placed at
the customer's risk. If the school's warden does not accept your package or it is
refused for any reason, Rajasthani Sarees will under no circumstances issue a refund
or credit to the customer's account, nor shall Rajasthani Sarees attempt re-shipment
of the same order.
Duration
We ship all international orders by fastest possible air courier services
like Fedex/ BlueDart DHL/ UPS/ TNT, while in India RajasthaniSarees reserves the
right to choose any other courier service as well.
Normally the shipment would be delivered within 48 to 72 hours across
USA, Europe and all Major cities of Middle and Far East and India.
If you ordered two or more items, you may receive them in multiple boxes on different
days, because of varying item availability and shipping locations. Often, products
will be shipped separately from one another for added safety in transit, so you
may receive more than one delivery to your address.
Please note that all the products will be shipped from India.
Risk
We are shipping all parcels as fully insured at no extra cost to customers.
If courier company fails to deliver, you do not suffer any loss. In-transit risk
is all ours. But RajasthaniSarees will not be responsible for lost and stolen packages
or any full or partial damages to the package after being left at customer's address
by postal / courier agency.
Order Status
We will send you an email regarding the shipment of your order, as soon as the items
are handed over to the Courier. These alert emails will contain the tracking number
and courier companies website
Tracking numbers for orders shipped might take 24 business hours to become
active on the courier websites.
Incorrect or incomplete address
Please note: some courier companies charge a penalty for incorrect shipping
addresses, wherein the address and zip code do not match. The customer will, without
exception, bear the cost of any such penalties and/or fees, not Rajasthani Sarees.
Please make sure your shipping address is correct.
In the event of a reshipment of the same order, customers will be responsible to
pay re-shipping charges for the reshipment.
Packing method
All products
are first polythene packed then put in corrugated box
Time to Ship
We are proud to offer such shipping values to our customers, especially
when paired with our fast delivery times. In most cases, your order will be processed
within 48-72 hours of your placing it. You can expect to receive your order, on
average, within 7- 28 business days of placing the order depending on the availability
It is advisable to email us with the item codes to get more accurate
time to ship estimate.
What if any Delays
Time to ship mentioned on our website against each item are indicative
and approximate values only and some times due to situations beyond our control,
delays may occur. No refund, returns, replacement & exchange will be entertained
for this reason.
If, for any reason, there is going to be a delay in shipping because a item is out
of stock or If there is an unusual delay in filling an order, we will notify you
by e-mail
However any dates for delivery are approximate only and we are not liable for any
delay in delivering your order or any part of it. We may choose to deliver your
order in separate parts . In some cases we may offer to refund you for unfulfilled
part of the order.
VAT & Custom Duties
VAT / Custom Taxes and Import Duties are not in our control. They vary
according to the rules of different countries and must be paid directly by the buyer.
VAT / Custom Taxes and Import Duties are not included in our ordering process, but
may be charged to you by your government.
International customers are responsible for any customs or duty fees levied by their
country. We have no control over these charges and cannot predict where they will
occur, as policies vary greatly from nation to nation.
They are entirely your responsibility. The courier company may also charge some
additional service charges over and above custom duty on case to case basis.
Billing Address and Shipping Address ?
Billing Address is the address where a customer gets his bills from the
credit card company. Shipping address is the address where the customer wants to
receive their shipment.
What happens if my order is lost in transit ?
If a shipment is lost in transit, we wait for 15 days and then reprocess/reship
the order. Rajasthani Sarees would not be liable for the difference in the count
of the nos.
If you have any question about our shipping policies, please email us at
info@rajasthanisarees.com.
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Please make sure that all necessary
information is correctly filled while making order through the site.
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Color as shown in the photograph
of the garment may vary from the actual color of the garment as the process of photography
and digital processing involves a lot of transitions and changes.
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Prices of the garments are subject
to change without any notification.
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Shipment cost would be borne by
the client are also subject to change without notification.
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Rajasthani Sarees would use the
services of Fedex/ BlueDart DHL/ UPS/ TNT for shipment of goods to international
locations/ location outside India but also has the right to use the services of
any other logistic service provider if shipments are to be delivered in India or
in case of any emergency and without any notification.
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Accessories shown are not part
of the garment.
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The weight of the garments is mentioned
in the price-list and might differ slightly.
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Custom duties or any other duties
levied on the garments in the importing country are to be borne by the buyers abroad.
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To order the garments through the
website select any category of garment and then in that select any type of garment
and click on any garment and click on Add to cart link.
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Normal delivery period will be
three to four weeks depending on the availability of the ordered garments.
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Sizes available for ladies garment
are free size (bust size 36 inches). Any extra large size will be charged extra
and would be notified accordingly.
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Please submit your basic measurement
through sizing chart , in order to avoid inconvenience of any kind.
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Designs, fabrics, colors, and sizes
are subject to availability at the time of processing the order. The client would
be notified incase of non-availability of the product and we would ask for extra
time to process the order but order cant be cancelled in such case.
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All transactions will be subject
to JAIPUR jurisdiction only.
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Rajasthani Sarees would not be
liable for any reaction to the clients body because of any color, cloth, and work.
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Payment Options
We offer you the various payment options.
The following options are provided for International Users :
The following options are provided for India - based Users :
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Credit Cards including Visa
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American Express and Diners Card
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Cheques and Demand Drafts
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Direct Deposit in Bank account held with Citibank
Account name RAJASTHANISAREES Account Number : 0012107145
All Cheques / drafts are to be drawn in favor of ' Rajasthani Sarees
and sent at : JAIPUR
Contact Person : Mr. Anchal Gangwal
68, Vishnupuri, 1st Floor,
Mahaveer Nagar, Durgapura,
Tonk Road, Jaipur - 302018
Mobile : +91-98292 04203
Please Note :
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If any order is cancelled, the customer will be notified within 24 -
72 hours of the problem and it is then customer's responsibility to replace the
order with his/her correct information with in 48 hours.
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Cheques / Demand Drafts and money orders must be received with in 7 business
days of the purchase date of the item.
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Cheque purchases will not be shipped until cheque has been cleared.
Cheque should be drawn on an Indian bank. If you want to make payment
with Cheque drawn in country other than India, please contact us before sending
the payment.
You can also email us directly at info@rajasthanisarees.com to immediately get the
best possible solutions and information.
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